Responsible Gaming

Our Commitment to Responsible Gambling

At adhears.com, we believe that gambling should always be a form of entertainment — never a way to earn money, solve financial problems, or escape from personal difficulties. Casino games are based on chance, and the house always has an edge. There is no strategy, system, or payment method (including Neosurf vouchers) that can guarantee winnings or turn gambling into a reliable source of income.

We encourage all of our Australian visitors to gamble responsibly: set a budget before you play, never gamble with money you cannot afford to lose, and treat any money spent on gambling as the cost of entertainment — the same way you would treat a ticket to a movie or a sporting event.

Age Verification — 18+ Only

Gambling is strictly prohibited for anyone under the age of 18 in Australia. It is illegal for minors to open a casino account, deposit funds, or place bets, and licensed operators are required by law to verify the age and identity of their customers.

All casinos reviewed and recommended on adhears.com are intended for adults aged 18 and over. If you share a device with minors, we strongly recommend:

• Never saving passwords or payment details on shared devices.
• Keeping Neosurf voucher codes and PINs securely out of reach of children.
• Using parental control software (such as Net Nanny or Qustodio) to block gambling websites.
• Talking openly with young people about the risks of gambling.

Warning Signs of Problem Gambling

Problem gambling can affect anyone. Ask yourself honestly whether any of the following apply to you or someone you care about:

• Chasing losses — gambling more to try to win back money you have lost.
• Hiding or lying about how much time or money you spend gambling.
• Borrowing money, selling possessions, or using credit to fund gambling.
• Gambling with money meant for essentials such as rent, bills, or food.
• Feeling restless, irritable, or anxious when trying to cut down or stop.
• Gambling to escape stress, depression, loneliness, or other problems.
• Neglecting work, study, family, or relationships because of gambling.
• Unsuccessfully trying to reduce or stop gambling.
• Thinking constantly about gambling or planning your next session.
• Needing to gamble with increasing amounts of money to feel the same excitement.

If you recognised yourself in one or more of these signs, it may be time to take a break and seek support. Recognising a problem early is a sign of strength, not weakness.

Self-Help Tools and Player Controls

Reputable online casinos offer a range of tools to help you stay in control. We recommend setting these up before you start playing:

• Deposit limits: Set daily, weekly, or monthly caps on how much you can deposit. This is especially useful with prepaid methods like Neosurf — treat the voucher amount as your hard limit.
• Loss limits: Restrict how much you can lose within a set period. Once reached, you cannot continue playing until the period resets.
• Wager limits: Cap the total amount you can bet over a given timeframe.
• Session and time limits: Set a maximum duration for each playing session.
• Reality checks: Enable on-screen reminders showing how long you have been playing and how much you have spent.
• Cooling-off periods: Take a short break from gambling, from 24 hours up to several weeks.
• Self-exclusion: Block yourself from a casino for an extended period or permanently. In Australia, you can also register with BetStop, the National Self-Exclusion Register, to exclude yourself from all licensed Australian online and phone wagering services.

Practical tips to stay in control:

• Decide your budget and time limit before you play — and stick to them.
• Never gamble when you are upset, stressed, tired, or under the influence of alcohol or drugs.
• Take regular breaks and balance gambling with other hobbies and activities.
• Never chase your losses — walk away instead.

Support Organisations in Australia

Free, confidential, and professional help is available 24/7 for anyone affected by gambling — whether it is your own gambling or someone else's:

• Gambling Help Online — Free, confidential support 24 hours a day, 7 days a week, including live chat, email, and phone counselling (1800 858 858). Visit www.gamblinghelponline.org.au.
• BetStop — National Self-Exclusion Register — Exclude yourself from all licensed Australian interactive wagering services in one step. Visit www.betstop.gov.au or call 1800 238 786.
• Lifeline Australia — Crisis support and suicide prevention, available 24/7. Call 13 11 14 or visit www.lifeline.org.au.
• Gamblers Anonymous Australia — Peer support groups for people recovering from problem gambling. Visit www.gaaustralia.org.au.
• Gambling Help services in your state or territory — Face-to-face counselling is available through local services; call the national helpline 1800 858 858 to be connected.

If You Have a Problem, Seek Help Today

If gambling is no longer fun, or if it is causing you financial stress, relationship problems, or emotional distress, please reach out for help — you are not alone, and recovery is absolutely possible.

Call Gambling Help Online on 1800 858 858 — free, confidential, and available 24/7 across Australia. If you are in crisis, contact Lifeline on 13 11 14. In an emergency, call 000.

Remember: gambling is entertainment, not income. Only gamble what you can afford to lose, and know when to stop.

Last reviewed: 2026 · adhears.com